I ran MBAM earlier but didn't capture the log file. I have ran CCleaner and have been able to remove two installed Sweetpack programs (one was an Uninstaller, the other installed a Internet Explorer bar). Shame on you Mikogo, for selling a product in this country without any access to technical support.My laptop has the Sweetpack hijacking malware. I was given no other option than to drop my subscription and look for another service. When I tried contacting support, I was unable to reach anyone by phone or chat and my emails went unanswered. Where does mikogo install dir software#Recently I purchased a new laptop and when I ran the software from this PC, I could not find any documents to transfer even though they were stored locally on my PC. In those cases, I found I was not always able to transfer mouse and keyboard control and unable to transfer documents. Mikogo ran fairly well for me unless I had a Mac participant. I need to be able to transfer documents via secure file transfer or FTP and the software must be HIPAA compliant. I also need to be able to transfer control of the mouse and keyboard for remote signature. I never have more than one participant besides myself in the conference. Specifically, I conduct remote enrollment services and need the software to run on any platform (ie. I had been using Mikogo for several years now and most of the time it worked fine for my purposes. Specifically, I conduct remote enrollment servic.
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